error uploading PPTX file

I am a newby to Captivate (2019).

I just tried to import a powerpoint file (.pptx file), but I receive the message:

‘unable to import Microsoft powerpoint presentation, the file may be damaged.’

Well this is highly unlikely, the file opens without problems in Powerpoint. Also other pptx files give the same error when trying to open/upload them. Can this be a wrong setting somewhere?

Thanks in advance,

William

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