Exploring Cross-Cultural Training and How To Create It For Your Employees

Today’s business world is increasingly globalized, and thanks to a changing economy, the ease of international travel and new communication technology, employees in the U.S. are often interacting, both in-person and via phone and technology, with people from around the globe.

Despite the benefits of these interactions, as well as their necessity, there are hurdles along the way, particularly as employees face challenges in how they communicate and collaborate with international business associates and partners. It’s not just about language barriers. People from other countries typically have unique cultural ideas, a different approach to body language and non-verbal communication, and they approach business and deal-making in a way that may be different from our framework here in the U.S.

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