On-the-job training provides critical capabilities, but it can be challenging to complete successfully. Success with OJT requires the right combination of support from supervisors, clear training plans, and coaches with the right skills and capabilities. Of those components, coaches are both the most critical and the most challenging to develop.
While almost anyone with experience in the duties and responsibilities in question can provide instruction through job shadowing and other informal training methods, formal training requires more. For this, you will need fully developed coaches, which means several things. One of those is that you will need to complete a skills workshop to help them develop the coaching-specific capabilities necessary. However, coaches must also have a range of soft skills to be effective. This post will explore the key soft skills good coaches need.
Tags: coaching • communication • Development • leadership • learning • learning and development • learning management system • LMS • OJT • On-the-job Training • On-the-Job Training OJT • training • training and learning