Extract issue W10

So I have  brand new Windows 10 set 115GB free on my C drive, 850GB free on my D drive

I have full admin

Looking to install captivate (Captivate_2019_x64_LS21)  on C:/ – informed that not enough space or it maybe write permissions – the space issue is easy to spot as incorrect and the write permissions checked to ensure I have full control – so the 2 issues that are stopping the extract before moving to full installation are not the issue.

Have previously used captivate on W7 enterprise with no extract and installation issues

So what is the issue(s) with Windows 10 and how can these be resolved?

Thanks in advance

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