This blog post was co-written by Donna Weber and Bill Cushard. You can learn more about Donna on Linkedin and her work at Springboard Solutions.
Developing courses is hard. It takes a lot of work and is time consuming. According to the Association for Talent Development, it takes anywhere from 40 to 200 hours of work to produce one hour of course content, depending on the type of course you build. By these standards, it takes weeks to create a single half day course, and months to build a multi-day course.
You don't have that kind of time. By the time a course is delivered to a customer, key features in your product have most likely changed. Traditional instructional design processes are not keeping up with the increasing pace of software development. This is a common problem that needs to be solved.
Tags: agile • Building Customer Training • Customer Education • Scrum