Five tips on how to get the most of the Training Needs Analysis (TNA) process

You’ve been tasked with the responsibility of creating a new training program for your organisation. Great! The business sees the need, you have stakeholder support and the budget has been approved. This is a big deal for the business so you want to provide them the best possible solution that really develops the people needing to participate in the program and you want to see them equipped with the knowledge and skills necessary to create lasting change in the business. So where do you start?

The Training Needs Analysis (TNA) is an essential part of the overall development project. It’s your opportunity to take the time to really get in and identify the training needs within your organisation through thorough analysis. It will not only give you, as the program lead, all the information required to go ahead with the design and development of the program, it will also give you an opportunity to start managing the expectations of the key players in the project. This is made easier when you build trust with these key players by directly involving them and giving them a voice on the project.