Font Issue Captivate 2019 Update

Hi,

Late to the game with updating to Captivate 2019 11.5.0. I’m working with my company’s IT department to get the newest patch, but I don’t know that the patch will fix my issue based on information I could find in other threads in the forum.

With this new font thing in the newest version, our company font (that was installed on my laptop locally) is reverting to Tahoma when I open old projects. Except, my intro slide doesn’t convert to Tahoma and stays our company font (really strange and I can’t find what would be different on that slide versus the other slides that convert to Tahoma). Our company font is visible in Captivate and I can change all of my shapes and captions back to our company font, but our team shouldn’t have to go through all this effort for every single course created in the last two years.

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