Free Infographic: Analzying & Solving Workplace Performance Problems (the Mager & Pipe Flow Chart)

One of the key tenants of human performance improvement, or HPI, is that there can be a variety of causes for workplace performance problems and therefore also a variety of potential solutions.

A corollary to this is that workforce training, while it CAN be a great idea, isn’t always the best or even an appropriate solution to a workplace problem.

Creating the RIGHT solution (or intervention) to a workplace performance problem, therefore, begins with correctly analyzing the cause of that problem (this is covered in a little more detail in our article on the ATD’s six-step HPI model).

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