Let me start by saying, I love working with Adobe Capitative. I first began using it with version 7. It can be rewarding and challenging all at the same time! My nightmare began with update 2 (on my MacBook pro). After doing the update and entering my license key, the Captivate would shut down as soon as the main screen would come up. I called Adobe support. After hours of troubleshooting, they were able to get it working again. It took uninstalling, reinstalling, deleting my Adobe Creative Cloud installer, renaming folders that hold the system files. It worked okay after that, but Captivate would still become unresponsive.

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