Gaining Employee Buy-in for Your Digital Transformation

Digital transformations within organizations require serious investments of time and budgets, but managing this change across employees is one of the key levers to increasing the impact of the transformation and getting it right. Employees, the actual ‘users’ of these digital interventions, need to learn and adapt to a whole new work lifestyle.

Training and support are usually planned to streamline the transition through the initial phase of the launch. However, we classically start designing the user experience (UX) journey only from the point our users begin interacting with our digital solutions. This may be a little late.

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