Grievance Procedure Steps

A grievance procedure is a formal, documented process that describes how an employee can raise issues and complaints to their employer.

While every organization’s grievance procedure will be different, most are built on a series of common steps:

1 – The raising of the grievance

2 – Investigation

3 – A Grievance meeting between the employee raising the grievance and representatives of the organization

4 – The Decision

5 – Appeals process

In today’s article, we’ll be reviewing the grievance process in detail; we’ll be covering:

What is a grievance Why you need a grievance procedure What are the five steps of a grievance procedure Step 1 – Grievance raised by Employee  Step 2 – Investigation Step 3 – Grievance Meeting Step 4 – Decision  Step 5 – Appeal  The benefits of having a grievance procedure Common problems with the grievance procedure

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