Harnessing curiosity to empower learners at Pret a Manger

“The mind that opens to a new idea never returns to its original size,” said Albert Einstein. Hear how Lila Warren, Global Head of Retail Academy at Pret a Manger, is putting this idea at the heart of her learner-led approach. Find out why she’s harnessing curiosity and empowering her people to find the answers themselves, and discover how to shift from serving things up on a plate to enabling people to own their development.

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