Honoring the LGBTQIA+ Journey: Coming out Queer at Work Every Day – by Alexa Morales

The thoughts below are that of my own, and do not reflect the journey or perspective of every member of the LGBTQIA+ community. My hope is that my story gives comfort to anyone not ready to share their own.

Coming out of the closet, or coming out, implies that it’s a one-time event, but in reality every LGBTQIA+ person knows it’s a process, a struggle, a celebration, a journey, that never ends. It’s often overlooked that an LGBTQIA+ person has to come out all of the time—in some cases every day—at work.

As a Customer Success Manager, it’s my job to ensure our customers find success in our solutions by guiding them, as much as possible, to a result. I do this by fostering a relationship with them through conversations, sometimes around transactional items, but mostly around the challenges they’re facing with their L&D Program. 

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