How a Bot can Replace your HR Department by 2020?

We are all increasingly aware of the reality that robots play a major role in our lives now. Whether it is in physical form – as a helper during surgeries – or in software, as in a chatbot

Chatbot For Hospitality, we are all surrounded by a bevy of machines that influence our lives in very significant ways. That’s why it should come as no surprise that even the HR department of various organizations are considering using bots to replace their actual human resources!

The irony is perhaps stark in this context, but it soon starts to make sense. Gartner, for instance, has predicted that 80% of all end-to-end customer interactions will be replaced by interaction with chatbots – and there will be no humans involved in it at all. The truth is that chatbots have already started to change the HR industry, and it is only in a strictly projective sense that their impact may be considered hypothetical. More realistically, though, they have already made their mark. If we consider the future, here are some of the ways in which they are likely to create further impact:

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