How Amazing Customer Training Will Lift Your Lifetime Value

We've just passed the tipping point for SaaS. As of 2018, more than 50% of companies are now running all of their applications in the cloud according to one market report. This number is expected to climb to 58% in 2019, then balloon to 75% by 2021. And, while this is great news for the SaaS industry as a whole this rising tide will not lift all boats; unfortunately, some companies are bound to sink.

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