Most organizations have different types of audiences that extend outside of the business, known as an extended enterprise. These external audiences consist of customers and partners that require adequate training to help make your business a success, but they often get neglected.
In today’s very competitive market, organizations cannot rely just on their internal employees, they also need to rely on their extended enterprise to help reach their goals. Educating your partners on your products or services will help them to better sell your offering to drive revenue for your organization. Training your customers on your offering will help them to get the most value from your solution, which reduces churn. This is why providing extended enterprise training is vital for any organization to remain competitive.
Tags: elearning • Extended Enterprise • Uncategorized