How much time does your HR staff spend looking for information? How much time do they spend answering the same, repetitive questions, day after day?
And…how much time do your employees spend looking for information before they give up and call your overworked staff?
Amidst the daily routine of attending to tasks, achieving targets, coordinating with managers and peers, your people can find it hard to get instant answers or respond to queries.
This can slow down your communication and demotivate your people.
Deploying a chatbot can make your HR process more efficient by handling many tasks and requests formally handled by humans. In areas where rapid communication, instant answers, and the availability of resources drive the user experience, chatbots showed great promise in removing communication bottlenecks.