How Do You Measure Training Impact? Real-World Advice

By Tina Shibue, Product Marketing Director, Expertus

Tina Shibue,
Product Marketing Director,
Expertus

Recently, our marketing team met with some of our most innovative customers to discuss their biggest challenges in learning management. At one point, the conversation turned to how they prove the impact of training programs. The responses were revealing.

Participants openly shared a variety of approaches — reinforcing the notion that one value metric does not fit all circumstances. Some organizations are tackling engagement. Others are striving to measure learning application and performance improvement. Still others are focused on financial return and business results.

After reviewing the collective feedback, I realize these ideas can help others who are facing similar issues. But I also respect the privacy of our roundtable participants. So, without revealing individual identities, here are some of their best suggestions:

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