How is HR Leading the Future of Work Transformation

The future of work is here, and HR teams are driving the changes that are helping organizations adapt. Digital transformation has impacted every industry and the way they interact with their customers, but it has also significantly influenced everyday workplace.

Automation has hugely changed the jobs that are needed to run a business. In a recent survey, it was found that 40% of organizations have created new positions such as data analysts to their workforce. Another 35% expect to do the same in the next five years.(1) The increased use of tech and AI has also impacted the kinds of skills employees need to be successful. The primary use of AI is to streamline processes. This has led to an increase in jobs that require people-oriented skills such as leadership development and customer service.

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