How L&D leaders can demonstrate value

L&D leaders have traditionally struggled to shine a spotlight on the immense value of learning to businesses, finding the impact of their programmes largely associated with compliance training and cost-cutting. While new technologies and analytics tools are creating a precise, data-driven culture, L&D is often judged by Return on Investment (ROI), which can only ever offer a limited view of its effectiveness.

As important as compliance and efficiency is, L&D has huge potential to be seen as a driver of business impact rather than merely a course deliverer. But in order to truly reflect this, it is vital to effectively measure the true value that L&D brings to business leaders and learners. As part of the latest Towards Maturity research, supported by LEO, a new report from Laura Overton and Dr Genny Dixon takes a look at the business impact that learning programmes can have.

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