Kim Beck-Hermes is the Director of Training and Development at Mesilla Valley Transportation, a large trucking company based in the Southwest United States. Speaking with Kim, you can tell she enjoys her work—but it’s not always easy.
When Kim took on the role two years ago, “nobody was excited about training,” she says. “People dreaded going and sitting in a classroom for an hour. And on top of that, to expect people to take assessments afterwards? It was just too much.”
By mid-2015, Kim and her team had partnered with some digital content creators and had an online learning system in place, but their solution was far from serving the needs of the organization. “The platform was horrible,” says Kim. “Being held back by a service that you’ve paid for is the worst. Plus we needed a way to upload, control, and deliver content in any environment.”
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