How the pandemic transformed L&D

The thing about Covid-19 is that even though we are all entirely connected to the world and had news and opinions about it, most of us were somewhat surprised when we got sent home to work. Once the surprise passed, we were confident it would be only temporary.

That’s because even though there have been occurrences like this in history, this particular pandemic had a great degree of novelty given the circumstances and the way the world had evolved since the last similar global event (a century ago).

For organizations, this has probably been the toughest test. The L&D function, the essential supporter of any corporate change, had to remodel itself tremendously to become what companies needed it to be.

Helping employees adapt out of the office