How to Calculate the ROI of a Customer Training LMS

We've arrived at the last and most important post in this series, which is how to construct the LMS ROI portion of your business case for customer training.

With this final piece of the business case puzzle, you can present your argument in the most complete and best possible light and get the greenlight from senior management.

The first post of this series is a practical overview: "The Customer Training LMS: How to Build the Business Case." The second post provides insights that establish a baseline of the current state: "How to Assess Your Training Business." The third helps you to build on that baseline and construct a clear vision of the future state: "Developing a Compelling Vision."

Now it's time to prove your case with numbers.

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