How to Create a Culture of Learning at Your Association

“We don’t know everything that we need to know today to accomplish our mission.” How’s that for refreshing honesty? Tyler Palmer believes his colleagues at Patreon must “evolve and adapt to a never-ending stream of new problems to solve.” The only way to do that is to cultivate a culture of learning.

At Patreon, a membership and patron-development platform for creatives, their culture deck describes the company’s seven core behaviors. One of those behaviors is: “Seek learning. We want to surround ourselves with people who are obsessed with learning and development.”

Good things happen when an organization adopts a culture of learning. Patreon, founded in 2013, is already valued at $450 million. It’s been named a top place to work and its employee turnover rate is 67 percent below the national average.

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