How to Evaluate Restaurant Training Programs

The restaurant industry is expected to provide 14 million jobs in 2015. That’s an impressive number, but it is fraught with turnover, meaning well more than 14 million people will be filling those 14 million jobs. A recent analysis discovered that the rate of turnover in the industry was nearly 120 percent for fast food restaurants in 2014, representing a 21 percent increase since 2011. Turnover at fast casual/family restaurants is up 10 percent up over 2011 (and above 100 percent overall), and is up 13 percent at both casual and upscale restaurants.