How to foster a positive online learning community

One of the perks of social media is that it’s easy to find people with the same interests as yourself. I think it’s safe to say that there is essentially a group for anything, regardless of how niche the topic is. That’s the good thing.

The downside is that even nice people can turn into online trolls when they feel too strongly about something or think that they know more than others and don’t receive proper attention. Instead of group support and collective growth, you get unproductive conflict. Administrators usually have a hard time enforcing rules and getting everyone back on a more constructive track.

Unfortunately, this scenario can easily happen on your company’s online learning forums and platforms. Here are some tips to prevent that:

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