How To Get A Subject Matter Expert Interview Back On Track

Subject Matter Expert Interview Best Practices

An interview is an powerful tool to gather detailed, quality, and insightful information.

Effective interviewers define goals and clear outcomes for their interview. However, despite the best intentions, an interview it may go off track. Some frequent examples:

The Subject Matter Expert may not have the expertise you need. The participant might be reluctant to provide any information – and you feel like you are pulling teeth! You get information that does not meet your goals with too many nice-to-know tidbits, or convoluted data that is focused on the wrong goals.

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