When you’re a learning entrepreneur, especially in a certain niche, it’s likely that you’ll occasionally be asked to create courses on demand. That can be very good business, especially if your clients are large companies. Working with them can increase your visibility and add valuable items to your portfolio.
The key to successful delivery and positive feedback is making sure that you know what your customers need. The initial request may be very different and quite off the mark to what is really necessary, learning-wise, in that organization.
Read more: How to improve the customer experience of your online learners
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Tags: Customer satisfaction • e-learning business • E-learning for entrepreneurs