How to Motivate a Team That’s Complacent

It’s hard to imagine anyone would sign up to become complacent. Complacency conjures visuals of an unengaged workforce, boredom, and marriages on life support. However, while deficient in many ways, complacency can be the catalyst that energizes, invigorates, and propels a person, team, or relationship to meet its full potential. 

It turns out, in the last few years, we were in a little bit of a complacency bubble. Research completed by an Achievers survey in 2019 found 70.1% of employees did not consider themselves “very engaged,” but only 34% of those professionals had a plan to look for a different job. While I hesitate to use any research done prior to the pandemic, it was clear employees weren’t engaged, yet they were comfortable staying where they were.  

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