Computer programmers have it easy, don’t they!? When they want to teach a computer to do something all they need to do is fiddle with some code. If they want to teach the same thing to another computer, the same code will work just fine.
Coders will never understand the plight of the L&D professional. For every learning item they release, there will be as many outcomes as there are learners. The easy thing to do is to ignore this fact and push the same content to everyone. It’s then up to the learner to adapt to the content, but what if they can’t? Are they simply too dim?
According to Howard Gardner’s theory of multiple intelligences, everybody learns in different ways. You might be comfortable learning something from a manual, but the colleague sitting next to you needs to take a more hands-on approach. Of course, it’s not quite so black-and-white; everyone can learn in a variety of styles, it’s just that most people will prefer certain styles over others.