The pandemic’s impact on organizations dramatically changed the way companies manage their talent, from relying on more virtual collaboration and meeting tools, to replacing in-person training with digital content and interactions. One aspect of the talent lifecycle completely turned on its head is the onboarding process. Suddenly, companies were unable to bring people into the office for interviews or orientations. Many new hires over the past two years have never set foot in the buildings of the companies for whom they work.
At least when the current workforce became remote, companies already knew who they were and how to support them. In today’s hybrid environment, it can be incredibly challenging to assimilate new workers and acclimate them into the company culture when their entire involvement is remote. One of the traditional keystones of onboarding was the shared experience of new hires going through the process together — in person. Now, companies may not even have insight into the technology and infrastructure available to their new hires.