How To Use Customer Training For Customer Retention?

“The best way to control your customer experience is to intentionally create it.”
-Elle Robertson 

Can you run a business without customers? Impossible, right? Customers are the foundation of any business. Customers seek a good service or a good product from you. Their investment in your product or service decides the overall growth of your company. 

But your company’s growth is not just about getting new customers, it’s also about retaining existing customers. Why, you may ask? Well, because retention is directly linked to your profits too. The truth is that customers not only seek a product or service, but actually seek an experience. And that’s what retains them to your brand. A five percent increase in customer retention can lead to an increase in profits of between 25% and 95%.

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