How Well Do You Know Your Learners?

Learners have been significantly impacted by the growing complexities organizations face. Before the pandemic, developing and delivering learning to a highly dynamic and mobile workforce was already a daunting task. Now, for most organizations, an unpredictable employee work environment and an uncertain go-forward business strategy further complicate the ability to develop and deliver learning where and when it is most needed.

Organizations expend significant time and resources trying to determine the best way to help their employees continue to learn, upskill and reskill. Despite this investment, it is very challenging for organizations to identify the best approach. Personalizing learning is the key to helping employees during this tumultuous time. The more accessible and relevant content is for the employee, the greater probability the learning will be impactful. If learning can be highly contextualized and delivered in the flow of work, employees have the best chance to take advantage of the learning and put it to use.

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