Improving Performance in the Workplace

Performance improvement is defined as “the systematic process of identifying and analyzing the root causes of performance issues, and implementing big picture solutions across an organization.” A definition is helpful to understand performance improvement, but how does it actually occur and function in the workplace?

Steps to successfully improve performance:

Consider institutional context Obtain and maintain stakeholder feedback Define desired performance Describe actual performance Describe performance gaps Find root Causes Select and design interventions Evaluation

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