Intelligence Augmentation and Learning and Development

Artificial Intelligence (AI) – cognitive computing, machine learning, chatbots, etc – is hot. Everyone’s talking about it, whether hype (Watson does Dylan!), diligent consideration (where does AI fit in our strategy?), or ethical concerns (what about the jobs?).  But some folks are already talking post-AI with a spin: it’s not about AI, it’s about IA. IA, Intelligence Augmentation, is an important perspective, particularly for Learning and Development.

Intelligence Augmentation, as the name suggests, is about using technology to work with us.  The phrase ‘the whole is greater than the sum of the parts’ is relevant here.  To understand this, we need to put together an understanding of what we do (and don’t) do well with what technology (including AI) can and can’t do. With this background, we can thoughtfully examine the opportunities.  

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