Is Knowledge Transfer Part of Your L&D Strategy?

There is a gap in your organization.

On one side, you have your business objectives, your subject matter experts and all of the knowledge, skills and content employees need to know to meet your objectives. On the other side are your employees: human beings trying to do their jobs in an imperfect environment. The bridge between these two sides is where knowledge transfer is supposed to happen… yet many organizations report that knowledge transfer is simply not happening. How do we pass the baton? What’s the problem and how do we fix it?

Respondents to our 2014 Learning and Remembering Survey indicated that they know what effective training looks like, but external limitations and roadblocks prevent them from delivering learning solutions that improve performance. In response to the question “What challenges do you face when delivering training that helps learners remember your most important content,” knowledge transfer was the number one answer (38%). Organizations struggle with employee forgetting, lack of training reinforcement and subsequent gaps in retention.

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