Without considering the harm unconscious bias is causing your organization, you will never know if you risk falling behind in a rapidly diversifying workplace economy. Recent research shows that companies who are less focused on diversity consistently experience problems with innovation and productivity.
The decision-making process of a normal human brain involves a series of conscious thought patterns which help it land on productive and healthy choices. Every day, past experiences and learned information help shape how someone will behave and interact with the world around them. Biases are an essential part of this process.
It is important to recognize that there are two types of bias which influence how you interact with the world. The first type of bias is called conscious bias and it is based on influences that we are already aware of. This kind of bias would involve something like purposely avoiding someone because of their race, gender, creed, etc.
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