Kirkpatrick Four-Level Training Evaluation Model

Kirkpatrick Four-Level Training Evaluation Model help’s trainers evaluate the effectiveness of their training.  Donald Kirkpatrick created this model in 1959 where it was first published in a series of articles and later in a book, and it has since been widely used and adapted by instructional designers. Kirkpatrick felt that each level fed into the next level, with level 1 of least importance and level 4 of most importance

The four levels are:

ReactionLearningBehaviorResults

Let’s look at each of these in more detail

Reaction

Reaction measures the participant’s perception of satisfaction, usefulness and motivation.  You want the learner to feel that the training was valuable and you want them to feel good about the presenter and the material provided.  So how would you measure reaction?  You can use rating scales, surveys and focus groups and you would start by asking questions like:

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