Learning Audiences Are Not Created Equal: Employees vs. Extended Enterprise

Once upon a time, HR and learning organizations focused exclusively on training and development of corporate employees.  Those days are long gone.

Everything changed with the dawn of modern learning technology and other digital enterprise innovation.  Now, businesses large and small are expanding their internal training programs to serve the needs of learning audiences outside of organizational walls.  This includes customers, channel partners, contract workers and others who need product knowledge and skills. In the corporate world, this is called extended enterprise learning.  And it requires a whole new mindset and methodology.

External Learning Audiences Require Broader Strategy

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