Learning Content for Business Continuity

As companies continue to wrestle with the overlapping crises of the pandemic and its associated economic challenges, new ideas are emerging around business continuity planning. In the past, disruption scenarios centered around maintaining infrastructure and physical facilities, and focused on handling short-lived events like catastrophic weather, natural disasters, accidents, cyberattacks, or even fraud. That viewpoint must be fully reassessed, as now we know that some disruptions may last for months or even years.

To develop the people skills necessary for long-term resilience, L&D will play a critical role in business continuity planning and execution. Learning leaders must be prepared to guide the organization to adapt and persevere by implementing the right technology and fueling it with targeted, strategic training content – ultimately to create an unprecedentedly adaptive workforce.