We, in learning & development, often focus on fixing what’s wrong. We try to find guidance on how to do it right, and then build learning around it. We’re reactive, in that sense. Can we do better? Positive Deviance is a different approach.
In addition to the subversive appeal of the label, there’s a record of success. The underlying idea is looking for new ways of working, that are better. And this can be problematic. It can be hard to go out, track down these instances that aren’t necessarily obvious, and analyze them. But new tools give us new possibilities.
The Concept
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