Learning Journeys: Destination Success

I don’t want to sound like a traitor to my industry, but learning and development, training, learning management, whatever you want to call it, is so complicated! Seriously, everyday a new platform comes out that promises the moon and the stars. This LMS makes coffee and kisses your kids goodnight. That’s great! Just one question: how does all this technology produce results? How does this take your entry level sales associate, for example, and turn them into a top performer? Ask and you will hear, because technology X and industry jargon Y combine with new cool thing Z to create super complicated thing AA which, by virtue of being shiny and new, is sure to do the trick. But what if it doesn’t have to be complicated at all? What if there is no jargon required? No fancy pants explanation necessary? No Ph.D. prerequisite to figure out the technology? What if the answer is easy?

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