Learning Resolutions: Streamline and Work Smarter

Many of us like to organize time by setting yearly goals. It provides a focus and brings a little order to a chaotic world. This year, I'd like to focus on working smarter and using more streamlined strategies. So here are the things I hope to focus on this year.

One of the ways to streamline project-oriented work is to better educate our clients. I spend a lot of time at the start of projects by listening to client issues and asking questions. In addition to this, I want to spend more time at the start by informing clients about the design process and about how people learn. Some education on what clients can expect goes a long way toward making things smooth. Even more important, though, is helping clients understand that humans can only process a small amount of information at one time and that continuous learning is more effective than one-time events. With a shared understanding of how people learn, we can be true partners in designing the best solutions to whatever performance or knowledge gaps we are trying to close.