This morning started with an extra "Dutch" session by Rob Lauder, the CLO of Mc Donalds. He gave us a detailed overview of the setup of Mc Donalds training programs. They employ 1.9 million people and they have 1 million new hires every year. Mc Donald knows that for crew employees they will be their first job and they will move on pretty soon. Their training program is focus on this, making sure their employees are ready for their next job. Pretty cool.
Rob Lauber presenting at Learning2019 My notes on Rob's presentation (click to enlarge)
Tags: #learning2019 • e-learning • Karl Kapp • Panel @ learning 2019 • Rethinking L&D