Looking Ahead to Learning in the Post-COVID Workplace

Organizational learning is going through a seismic shift. The COVID-19 pandemic has created a new world of remote workers, with no chance for in-person classroom training. Delivering digital learning to a dispersed workforce is a challenge most organizations have been nibbling at the edges of for years. Now, seemingly overnight, they are faced with the need for wholesale digital transformation. The good news is that companies that are now headed in the direction of more digital, agile learning solutions are in a good position to tackle this challenge. The bad news is that most companies are not in that group.

For the past eight years that we studied how companies deliver learning, the primary method (by a wide margin) is through instructor-led classroom training, even as recently as the end of 2019. At a time when most people are working from home and travel has all but ceased, companies seek solutions. The most successful companies, however, will be looking for long-term solutions, not just quick fixes for today’s challenges.

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