Managing Online behaviours: Controlling the narrative in difficult times

These times of change, unrest, polarising opinions, differing experiences and general feelings of uncertainty and anxiety, have left many people turning to social media to vent, argue, seek solace and garner support.

There can be real positives in that. We can try and understand different viewpoints. We can witness the experiences of others to engage our sense of empathy. We can rustle up action and awareness. We can feel uplifted by the compassion and actions shown by others.

There can also be some real negatives in that. We can become abusive in our quest to be heard. We can share mistruths, the fake, the unjust and the unhelpful to try and remain relevant. We can expend enormous amounts of emotional energy on people that shouldn’t matter, arguments we are not going to win and on people who are never going to be prepared to listen.

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