Materials writing conversations #7: circles

This is a completely imaginary conversation. No characters in the convo are based on real people – I’m just bored and imagining conversations I might have with editors…

Lead-in

Work with a partner. Perform a dialogue based on the following roles:

Student A: You’re a shop assistant. You are working behind the counter at a high street clothes shop (probably not Topshop as that wouldn’t make this resource future-proof). A customer (Student B) has a request. Deal with the customer’s request appropriately.

Student B: You’re a customer in a high street clothes shop. You would like to return a shirt you bought last week.

The shirt has shrunk in the wash The colour has also faded You’ve lost the receipt, so there’s no proof of purchase You would like a full refund

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