Maximizing the Chat Feature in the Virtual Classroom

What’s one feature that exists in a virtual classrooms and virtual meetings but not in face-to-face settings? The chat box! The chat feature allows participants and facilitators to communicate throughout a session. When used effectively, chat can enhance your session in many ways. Here are six tips to keep in mind to maximize the chat feature in the virtual classroom:

Work with a producer

It’s difficult to lead a session and follow an active chat box. So, a good work around is to partner with producer and assign him/her the role of managing the chat messages. Alternatively, work with a co-facilitator and take turns speaking and monitoring chat.

2. Say it and type it for maximum clarity

Type any verbally posed questions in the chat area to ensure that participants understand your intention. For example, the facilitator poses the question while the producer simultaneously types the question into the chat area. Be clear about how you want participants to respond to any question that you pose —via chat or verbally.

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