Measuring business impact: the value of a big data approach

Collecting feedback from learners and measuring how much they’ve learnt is reasonably straightforward if you simply stick to the basic Kirkpatrick levels. However, most L&D leaders have little time to devote to the more challenging task of gathering data on how learners are practically applying learning and the potential business impact. Fortunately, LEO has found that analytics and big data can now make measuring business impact much easier and provide much more detail.

Kirkpatrick’s four-level model of training evaluation, based around reaction, learning, behaviour and results has been widely accepted as a valid blueprint for measuring learning impact but the problem is that this method is typically deployed as a one-off method of measurement.

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