Measuring Customer Training to Increase Engagement and Reduce Churn

Barry Kelly, co-founder and CEO of Thought Industries, and Pat Durante, President of CEdMA and Senior Director of Technical Enablement at Talend, sat down for an in depth webinar to discuss how customer training and measurement can increase engagement and reduce customer churn.

This article encapsulates their expertise and insights in a convenient recap specially for you.

How Customer Training Can Increase Engagement and Reduce Churn